Shipping policy

1. Processing Time
Orders are processed within [1–3] business days. You will receive a confirmation email once your order ships.

2. Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.

Delivery times are estimates and may vary due to carrier delays or customs processing.

3. Customs & Import Fees
All prices shown include applicable customs duties, taxes, and import fees. You will not be charged any additional fees upon delivery.

4. Order Tracking
Once your order ships, you will receive a tracking number via email to monitor your delivery status.

5. Delayed or Lost Packages
If your package is delayed beyond the estimated delivery time or lost in transit, please contact us at [email] and we will assist you.

6. Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address.

7. Contact Us
For any shipping-related questions, email us at support@evergroveco.shop.